Alan Wilson
- Auteur
Boeken van Alan Wilson
Alan Wilson
Valarie Zeithaml
Mary Jo Bitner
Dwayne Gremler
Services Marketing
Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.
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Alan (University College London, UK) Wilson
Alan Wilson
Knowledge Power
Success in the twenty-first century demands knowledge power – for individuals, organisations, cities, regions and countries. This book offers a map showing the structure of the knowledge space in a contemporary context.
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Alan Wilson
Highland Shepherd – James MacGregor, Father of the Scottish Enlightenment in Nova Scotia