The Laboratory Quality Assurance System – A Manual of Quality Procedures and Forms 3e

Preface.
<p>PART 1: LABORATORY QUALITY SYSTEM ELEMENTS.</p>
<p>Introduction.</p>
<p>Title Page.</p>
<p>Letter of Promulgation.</p>
<p>Quality Policies.</p>
<p>Quality Objectives.</p>
<p>Management of the Quality Manual.</p>
<p>Control of Quality Documentation and Records.</p>
<p>Customer Focus.</p>
<p>Quality System Planning.</p>
<p>Organization for Quality.</p>
<p>Communications.</p>
<p>Management Review.</p>
<p>Human Resources.</p>
<p>Laboratory Infrastructure.</p>
<p>Work Environment.</p>
<p>Quality in Procurement.</p>
<p>Sample Handling, Identification, Storage, and Shipping.</p>
<p>Chain–of–Custody Procedures.</p>
<p>Laboratory Testing and Control: Intra–and Interlaboratory Proficiency Testing.</p>
<p>Design and Development (Excluded).</p>
<p>Customer Property (Excluded).</p>
<p>Control of Measuring and Test Equipment.</p>
<p>Preventive Maintenance.</p>
<p>Estimate of Uncertainty of Measurement.</p>
<p>Reference Standards and Standard Reference Materials.</p>
<p>Data Validation.</p>
<p>Measurement, Analysis, and Improvement of the Quality System.</p>
<p>Statistical Methods.&nbsp;</p>
<p>Subcontracting Services and Supplies.</p>
<p>Quality Audits.</p>
<p>Nonconformity.</p>
<p>Customer Satisfaction and Complaints.</p>
<p>Corrective and Preventive Action.</p>
<p>Method Validation.</p>
<p>Reliability.</p>
<p>Quality Cost Reporting.</p>
<p>PART 2: HOW TO WRITE A LABORATORY QUALITY ASSURANCE MANUAL.</p>
<p>Introduction.</p>
<p>Organizing for Preparation of the Manual.</p>
<p>Establishing Objectives and Priorities.</p>
<p>Collection and Review of Existing Procedures.</p>
<p>Preparation of a Flowchart.</p>
<p>Identification of Program Requirements.</p>
<p>Identification of Shortfalls and the Assignment of Priorities.</p>
<p>Writing the Manual.</p>
<p>PART 3: XYZ LABORATORY QUALITY ASSURANCE MANUAL.</p>
<p>PART 4: SAMPLE QUALITY ASSURANCE FORMS.</p>
<p>Index.</p>