The Conflict Paradox
Seven Dilemmas at the Core of Disputes
Gebonden Engels 2015 1e druk 9781118852910Samenvatting
‘The Conflict Paradox’ is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face.
They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work.
Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. ‘The Conflict Paradox’ offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.
- Examine the contradictions at the center of almost all conflicts
- Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention
- Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy - Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue
Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict, ‘The Conflict Paradox’ provides a powerful and important roadmap for conflict intervention.
Specificaties
Lezersrecensies
Inhoudsopgave
Acknowledgments
1. The Art of Conflict
2. Competition and Cooperation
3. Optimism and Realism
4. Avoidance and Engagement
5. Principle and Compromise
6. Emotions and Logic
7. Neutrality and Advocacy
8. Community and Autonomy
9. The Conflict Dialectic: Better Paradoxes, Better Conflict
References
Index
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan