Over Linda Reijerkerk
Linda Reijerkerk (MfN-registermediator) is directeur van het Centrum voor Conflicthantering. Ze is erkend IMI mediator (International Mediation Institute) en mediator bij de International Chamber of Commerce Netherlands.
Lenka Hora Adema,
Linda Reijerkerk,
Jacques de Waart
Models for Mediation
Survey and Visuals
Paperback Engels 2019 1e druk 9789462367883Vandaag voor 23:00 besteld, morgen in huis
Samenvatting
Most mediators are working with models - consciously or unconsciously – such as Glasl’s model on Escalation, the ZOPA and the Drama Triangle, to name the best known. This book brings together almost 60 models which can be used in mediation. It includes an overview on how to apply these in practice and what its use is in a mediation. The aim of the book is to assist mediators in doing their job more effectively and thus raise the level of mediation.
Models for Mediation is a welcome contribution to the development of the field.
The authors are experienced mediators and provide training workshops in mediation, conflict management and courses in Harvard negotiations.
Trefwoorden
conflicthantering mediation bemiddeling communicatie procesmodellen onderhandeling training professionele vaardigheden coaching psychologie faciliteren leidinggeven organisatie persoonlijke ontwikkeling escalatie emoties samenwerken interventiemethoden gespreksvoering perspectieven creativiteit systeemdenken teamdynamiek conflictanalyse zelfreflectie
Trefwoorden
Specificaties
ISBN13:9789462367883
Taal:Engels
Bindwijze:paperback
Aantal pagina's:156
Uitgever:Eleven International Publishing
Druk:1
Verschijningsdatum:4-3-2019
Hoofdrubriek:Juridisch
Jongbloed:Mediation / ADR
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
U kunt van deze inhoudsopgave een PDF downloaden
Introduction › 9
PREPARATION
1 Nine mediation roles › 26
2 Conflict constellations › 28
3 Power of numbers › 30
4 VISC process choices › 32
5 Stairs of escalation › 34
6 Triads › 36
7 Interests, rights and power › 38
8 BATNA › 40
9 Process design › 42
EXPLORATION
10 Conflict domains › 46
11 Seven Insights into conflicts › 48
12 Conflict kaleidoscope › 50
13 Conflict communication patterns › 52
14 Transactional Analysis › 54
15 Five Wonder Ws › 56
16 Three perceptual positions › 58
17 Brain structure › 60
18 2 go 4 emotions › 62
19 Hot-cold conflict behavior › 64
20 Drama triangle › 66
21 Levels of communication › 68
22 ABCDE emotional disturbance › 70
23 Four aspects of a message › 72
24 Hierarchy of needs › 74
25 Three kinds of interests › 76
26 Positive reframing › 78
27 Onion layers of interests › 80
28 Conflict styles › 82
29 Iceberg › 84
30 Johari window › 86
31 Turning point › 88
CO-CREATION
32 Negotiation window › 92
33 Prisoner’s dilemma › 94
34 Brainstorming › 96
35 De Bono’s Hats › 98
36 Diverging and converging › 100
37 Mindmapping › 102
38 SWOT analysis › 104
39 ZOPA › 106
40 Circular questions › 108
41 Interpartiality › 110
42 Past impasse › 112
43 Brink bar › 114
44 Dynamic Judgment Formation › 116
45 SMART › 118
46 1st CLASS › 120
47 Logical levels › 122
48 Deming circle › 124
49 Leary circumplex › 126
COMPLETION
50 Cloke’s cup › 130
51 Cultural dimensions › 132
52 Final question focus › 134
53 Triptych drawing › 136
54 Tops and tips wall › 138
55 Feedback › 140
56 Tasks of grief curve › 142
57 Core quadrant › 144
58 Scale walking › 146
Notes › 151
The authors › 154
PREPARATION
1 Nine mediation roles › 26
2 Conflict constellations › 28
3 Power of numbers › 30
4 VISC process choices › 32
5 Stairs of escalation › 34
6 Triads › 36
7 Interests, rights and power › 38
8 BATNA › 40
9 Process design › 42
EXPLORATION
10 Conflict domains › 46
11 Seven Insights into conflicts › 48
12 Conflict kaleidoscope › 50
13 Conflict communication patterns › 52
14 Transactional Analysis › 54
15 Five Wonder Ws › 56
16 Three perceptual positions › 58
17 Brain structure › 60
18 2 go 4 emotions › 62
19 Hot-cold conflict behavior › 64
20 Drama triangle › 66
21 Levels of communication › 68
22 ABCDE emotional disturbance › 70
23 Four aspects of a message › 72
24 Hierarchy of needs › 74
25 Three kinds of interests › 76
26 Positive reframing › 78
27 Onion layers of interests › 80
28 Conflict styles › 82
29 Iceberg › 84
30 Johari window › 86
31 Turning point › 88
CO-CREATION
32 Negotiation window › 92
33 Prisoner’s dilemma › 94
34 Brainstorming › 96
35 De Bono’s Hats › 98
36 Diverging and converging › 100
37 Mindmapping › 102
38 SWOT analysis › 104
39 ZOPA › 106
40 Circular questions › 108
41 Interpartiality › 110
42 Past impasse › 112
43 Brink bar › 114
44 Dynamic Judgment Formation › 116
45 SMART › 118
46 1st CLASS › 120
47 Logical levels › 122
48 Deming circle › 124
49 Leary circumplex › 126
COMPLETION
50 Cloke’s cup › 130
51 Cultural dimensions › 132
52 Final question focus › 134
53 Triptych drawing › 136
54 Tops and tips wall › 138
55 Feedback › 140
56 Tasks of grief curve › 142
57 Core quadrant › 144
58 Scale walking › 146
Notes › 151
The authors › 154
Anderen die dit boek kochten, kochten ook
-
Lenka Hora Adema€ 84,50 -
Jan de Boer€ 27,50
-
André van Berkel€ 44,75
-
R.C. Stam€ 52,00
-
E.R. Muller€ 54,50
-
Tromp€ 117,81
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